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Right of revocation


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Right of revocation

You are entitled to withdraw from this contract within a period of fourteen days without having to state any reasons for the withdrawal.
The period of time for revocation of sales contracts is fourteen days beginning with the day when you or a third party entitled by you and who is not the delivering person are in the possession of the last item ordered.

In case of service agreements the period of time for revocation is fourteen days beginning with the day of the conclusion of the contract.
In order to make use of your right of revocation you have to inform us (Mariya Muschard, Fuhrberger Str. 155, D 29225 Celle, phone (00)49 5141 977 27 07, telefax (00)49 5141 977 27 08, e-mail: info@mamu-shop.de) by means of an unequivocal declaration (e. g. a letter mailed by post, telefax or e-mail) of your decision to revoke this contract. You may or may not use the attached form for revocations.

In order to observe the period of time for revocation it is sufficient when you mail the information regarding your exercising your right of revocation prior to the end of the period of time for revocation.

Consequences of revocation

If you cancel this contract we have to repay to you immediately and within fourteen days at the latest beginning with the day we have received your information concerning the withdrawal from this contract all payments we have received from you including the costs of delivery (except for additional costs incurred by your having asked for another way of delivery than the low-cost standard delivery offered by us). Repayment is made by the same way of payment you have chosen for the original transaction unless otherwise expressly agreed with you. In no case we shall charge you with fees for repayment. We are entitled to refuse repayment until we have received the merchandise returned by you or until you are able to prove that you have sent the merchandise back to us, depending on which of these two alternatives is the earlier one.

You have to return the merchandise back to us or hand it over to us immediately and in any case within fourteen days at the latest after the day you have informed us about the revocation of this contract. This time limit is considered as observed if you dispatch the merchandise prior to the expiry of the fourteen-days-period. We shall bear the costs for the return of the merchandise.

You have to pay for a possible loss in value of the merchandise only in that case in which this loss in value is due to the fact that you checked the quality, characteristics and functions of the merchandise in a way that was not necessary.

If you have demanded that the rendering of services commences already during the period of revocation you have to pay us an adequate amount for the services already rendered prior to your notice informing us about your exercising the right of revocation. The amount you have to repay corresponds to that scope of services already rendered compared to the entire scope of services according to the service agreement.

- End of the instructions for the withdrawal of an order on the part of the customer –

Exception: The right of revocation is not applicable to contracts for the delivery of merchandise which is not prefabricated or the production of which decisively depends on an individual choice or instructions on the part of the customer or of merchandise which is unequivocally made for the consumer´s individual requirements.
 

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